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SAT 9AM - 12PM
(028) 312 3214

WHO WE ARE

Our website address is: https://www.windorsolutions.co.za

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT:

CONTACT FORMS

You can contact us by phone, e-mail or using the contact form.

We will use the personal data provided only for the purpose for which you have given it to us when you contact us.

If we request entries in our contact form which are required for establishing contact, we have marked them as compulsory (*). Any information without an asterisk is optional. We use this data to put your query into specific terms and handle your issues more effectively. Providing this data is entirely voluntary and with your consent. If the data in question refers to communication channels (for example, e-mail address, phone number), you also give consent for us to contact you or resolve your issue via these communication channels. You can withdraw your declarations of consent for the future at any time. If you wish to withdraw your consent, please contact us via email at [email protected]

NEWSLETTER

You can subscribe to our newsletter if you want to receive regular updates or information about topics and products that refer to our products catalogue. We need a valid email address for your subscription purposes. You can unsubscribe from the newsletter at any time by either clicking on the unsubscribe button in the email footer or you can email us directly at [email protected]

COOKIES & TRACKING PIXELS

To improve our web service and to make your experience as comfortable as possible, we use cookies. Cookies are small text files saved on your PC when you visit our website. They help us recognize your browser as yours. Cookies save information such as your language settings or the duration of your visit to our website. They save data entries you make on the website, so you don’t need to enter your data each time you use our services. Cookies help us to recognise your preferences and adjust our website to your areas of interest. Every time our website loads, we record how often it is visited and clicked on by using tags on our website called tracking pixels. These tracking pixels do not interfere with your PC.

If you want to prevent performance and advertising cookies from being saved, you can change your cookie preferences in your web browser.

The protection of your personal data is of particular concern to us at Windor Solutions Pty. Ltd. Therefore, we comply with the legal requirements when we collect and process your personal data. Below you will find extensive information about the scope and purpose of collecting data.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

GOOGLE ANALYTICS

We us the Google Analytics service to analyze our website visitors. Google uses cookies to track the use of the online product or service by users and the information is generally transferred to a Google server in the USA and stored there.

Google will use this information on our behalf to evaluate the use of our online products and services by users, to compile reports on the activities within these online products and services and to provide us with further services associated with the use of these online products and services and the use of the internet. If you do not wish to be tracked by Google Analytics in the future, you can opt out at any time by writing an email to [email protected]

GOOGLE MARKETING

On our website we use the marketing and re-marketing services of Google that allow us to display advertisements in a more targeted manner in order to present advertisements of interest to users. Through re-marketing, ads and products are displayed to users relating to an interest established by activity on other platforms within the Google Network.

WHO WE SHARE YOUR DATA WITH

We only pass your personal data on to third parties if:

  • you have given your explicit consent to this,
  • forwarding data is necessary for the assertion, exercise or defense of legal claims and there is no reason to assume you have an overriding legitimate interest in your data not being passed on,
  • in the event that we have a legal obligation to forward data, and
  • this is legally permissible and required for the performance of the contractual relationship with you.

In the case of data transfer outside the European Union, the high European level of data protection essentially does not exist. It may be the case with a transfer that an EU Commission adequacy decision in accordance with Article 45 (1) (3) GDPR is not currently in place. This means the EU Commission has not yet decided that the level of data protection in the respective country corresponds to the level of protection in the European Union based on the GDPR. Consequently, we have put the appropriate guarantees referred to above in place. Potential risks, which cannot be ruled out completely in connection with data transfer, are in particular:

  • your personal data could be processed over and above the intended purpose.
  • Moreover, there is a possibility that you may not be able to exercise your rights in relation to data protection, for example your right of access, to rectification, erasure or data portability, on a consistent basis and enforce these.
  • It may also be highly likely that data is processed incorrectly and in quantitative and qualitative terms, the protection of personal data fails to meet the requirements of the GDPR in full.

HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

Each data subject has the right of access in accordance with Article 15 GDPR, the right to rectification in accordance with Article 16 GDPR, the right to erasure in accordance with Article 17 GDPR, the right to restriction of processing in accordance with Article 18 GDPR, the right to object in Article 21 GDPR and the right to data portability in Article 20 GDPR. The limitations according to Articles 34 and 35 BDSG apply to the right of access and to the right to erasure.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

WHERE WE SEND YOUR DATA

Visitor comments may be checked through an automated spam detection service.

WHAT THIRD PARTIES WE RECEIVE YOUR DATA FROM

FACEBOOK MARKETING

If you have filled in a form on Facebook, showing interest in a particular product that we are advertising – Facebook will collect your details and send the information you have given to our database on our Facebook page (https://www.facebook.com/windorsolutions).

HERMANUS SHOWROOM

SOMERSET WEST SHOWROOM

OUR PROMISE TO YOU