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LOOKING FOR WINDOR SECURITY?
CALL US TODAY TO GET A FREE QUOTE
 

FAQ

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

What type of products do you install?

Shutters:

  • Wooden shutters
  • Security shutters
  • Aluminium shutters
  • Outdoor weatherproof shutters

 

Blinds:

  • Roller blinds
  • Venetian Blinds
  • Vertical Blinds
  • Woven Blinds

 

Awnings:

  • Drop Blinds
  • Fall Arm Awnings
  • Folding Arm Awnings
  • Commercial Awnings
Do you charge for a quote and how would I get a quote?

We do not charge for a quote. When you contact us we will arrange an appointment and visit you, our technician will measure your dimensions and show you a few options of the products we use, we will then send you a quote the same day.

Do you need a deposit if I make an order?

Yes, the deposit amount varies depending on what product you select.

How long does it take to install your products?

This depends on the type of product and if it requires custom measurements. Our product installation time range between 1 day and 2 weeks. It is best to contact us directly and we will be able to give you a good indication.

Do I get a warranty?

Yes. Windor Solutions offers a 1 year workmanship guarantee. All of our products have their own manufacture warranty which is normally 10 years depending on the product you choose.

How secure are your products?

This depends on the product you use. We have both security and decorative products with different manufacturers that provide different levels of security. Our higher quality security products are almost impossible to get through!

Can your blinds & shutters fit any window or door?

Yes. All of our products are fully customizable and we tailor your order to your exact needs and dimensions to the millimetre.

Do you accept credit card payments?

No. We only accept EFT, cheque or cash.

Are you open on weekends?

No, but we can make special arrangements for our clients on request.

Do you have ready made products?

No, all of our products are custom made.

Do you sell parts?

Yes, we carry parts for all of our products. If we do not have the part in stock then we can order it from the manufacturer unless the product has been upgraded. We do keep parts for older products.

Do you have blinds in stock?

No, our blinds are custom made and we do not have standard sizes.

How long do blinds take to manufacture and install?

This depends on what type of blinds and how many, but normally custom blinds take around 2-3 weeks.

Do you sell glass aluminium doors?

No. We specialise in window and door coverings such as security shutters, decorative shutters, blinds as well as awnings.

Do you sell fly screens?

Yes we do!

Are shutters more expensive than blinds?

This depends if you’re looking for security reasons or not. If yes, then you will only need security shutters which will work out cheaper. for decorative purposes blinds will be cheaper than shutters.